Intervive Communications is nationwide telecommunications consultant helping business select the right voice, data, and long distance services for their needs. We are also a Qwest Master Business Partner and are your dedicated resource for Qwest products and solutions including Web hosting, high-speed Internet access, voice solutions and network security services. Our cooperative relationship with Qwest allows us to provide you with the latest innovations in technology and responsive customer service. We can analyze your needs, combining industry-leading services from companies like Qwest with other communication products to create total solutions for your company.
We Keep Customer Focus: We understand one of the best investments we can make with our time is focusing on our customer's needs. By keeping our focus on our customers it helps us view and feel things from a customer prospective. If you have a billing issue, tell us. If you have a service issue, tell us. We want to help you. This attitude helps us be better at gauging customer needs and responding to concerns. In the long run this makes our customers happier to do business with us and likely to stay with us for the future.
We Make Ourselves Available: When you become our customer or partner, we make sure you know someone you can contact. We strive to give everyone a one on one relationship. We don't send you through endless phone menus or phantom e-mail addresses that get you no response. When you do business with us, you'll know the name, e-mail, and phone number of someone at Intervive who you can contact anytime.
We Work to Understanding Your Business Needs: Understanding your business priorities and direction is imperative to selecting the right services. Don't be scared when we ask you questions about your business. We're trying to understand how it works so we can help you. We work with your team to understand your specific business processes and associated applications. We believe that this understanding along with our many years of telecommunications experience is the surest way of providing you with the most operationally sound and cost effective and quality solution.
We're Flexible and Work Fast: Truth be told, we live in the Burger King age where you can "Have it your way". In essence this means flexibility. We know your busy and you want someone who can meet you, give you what you want, and do it on your time schedule. We work hard to do that. We will go over your service needs with you and explore all options with you together on your time. We make ourselves available and try to bend with your needs and schedule. We do all of this as promptly as possible.
We're Professionals: We understand that developing relationships requires professionalism. Being teamed up together means you expect us to operate at the highest level of professionalism. We pride ourselves in meeting this high expectation.
We Strive to Balance Cost vs. Quality: We don't believe you can do business on price alone. Because of that, we make sure that you select the products and services from companies that will meet your requirements and give you the reliability and quality that you need at a reasonable cost. When your phone or internet service goes out, the fact is that it doesn't matter how much money you saved when selecting that service, your business will stop. That's why spending the least money isn't always the best route. We take the time to understand what you do so we can make sure you select the product and quality you need at a price you can afford.
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