The benefit to you lies in the synergy of two companies uniting their strengths to work together on your behalf.
How you benefit:
Single Point of Contact
There are so many companys out there providing voice and internet service and we know it's confusing to understand them all. That's why Intervive provides you a single point of contact when you become our customer. When you do business with Intervive you'll get someone who you can call for everything from new service to billing. Not only that but Intervive already has agreements with large nationwide carriers. This is beneficial to you because we don't push a certain carrier but we find the best carrier and product that serves your needs at the best price possible. Your assigned Intervive Account Manager will seek out the best services for you through any carrier and we will find your business the best services possible. No matter where you're at in the country we can find the right service at the right price for you.
Support Synergy
At Intervive, we want you to be our customer. We also represent many nationwide telecommunication carriers who also want you to be their customer. When you work through Intervive, we want to keep you happy and we make sure that the Carrier you use keeps you happy too. When two poweful companies work together for your benefit, you get powerful results.
Access to Carrier Diversity
Intervive has agreements to provide you service from like powerhouse telecom companies like Qwest, AT&T, Verizon, Sprint, XO, Integra, Comcast, & Lightyear. This allows Intervive to provide your business access to cutting edge products and services such as internet access, data networking, web hosting, local and long distance. To meet the communications needs of customers, Intervive teams with companies whose capabilities complement our own.
Unlike reseller programs, when you purchase services through Intervive, you will be still be a customer of the carrier you select as well as an Intervive customer.
Stellar Support
Intervive Communications has access to world-class sales support and industry-recognized educational programs at all of the carriers we represent. This means that we can often times get things done that you have a hard time doing yourself as the customer.
In today's economy, it's crucial that you spend your valuable resources wisely, and realize a higher return on your communications investment. Contact Intervive Communications at (800) 670-5579 today for an assessment of your current technology needs including recommendations for increasing your operation efficiency.
We Keep Customer Focus: We understand one of the best investments we can make with our time is focusing on our customer's needs. By keeping our focus on our customers it helps us view and feel things from a customer prospective. If you have a billing issue, tell us. If you have a service issue, tell us. We want to help you. This attitude helps us be better at gauging customer needs and responding to concerns. In the long run this makes our customers happier to do business with us and likely to stay with us for the future.
We Make Ourselves Available: When you become our customer or partner, we make sure you know someone you can contact. We strive to give everyone a one on one relationship. We don't send you through endless phone menus or phantom e-mail addresses that get you no response. When you do business with us, you'll know the name, e-mail, and phone number of someone at Intervive who you can contact anytime.
We Work to Understanding Your Business Needs: Understanding your business priorities and direction is imperative to selecting the right services. Don't be scared when we ask you questions about your business. We're trying to understand how it works so we can help you. We work with your team to understand your specific business processes and associated applications. We believe that this understanding along with our many years of telecommunications experience is the surest way of providing you with the most operationally sound and cost effective and quality solution.
We're Flexible and Work Fast: Truth be told, we live in the Burger King age where you can "Have it your way". In essence this means flexibility. We know your busy and you want someone who can meet you, give you what you want, and do it on your time schedule. We work hard to do that. We will go over your service needs with you and explore all options with you together on your time. We make ourselves available and try to bend with your needs and schedule. We do all of this as promptly as possible.
We're Professionals: We understand that developing relationships requires professionalism. Being teamed up together means you expect us to operate at the highest level of professionalism. We pride ourselves in meeting this high expectation.
We Strive to Balance Cost vs. Quality: We don't believe you can do business on price alone. Because of that, we make sure that you select the products and services from companies that will meet your requirements and give you the reliability and quality that you need at a reasonable cost. When your phone or internet service goes out, the fact is that it doesn't matter how much money you saved when selecting that service, your business will stop. That's why spending the least money isn't always the best route. We take the time to understand what you do so we can make sure you select the product and quality you need at a price you can afford.
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