VoIP

VoIP - is the acronym for Voice over Internet Protocol. It simply means that the voice phone conversation is carried over the IP backbone (internet). When voice is voice spoken into a handset, itis converted to a digital signal and is transmitted over the Internet instead of the normal PSTN (Public Switched Telephone Network) system.

VoIP service does away with many of the complicated and expensive add-on features normally billed seperately by the phone company. Features like voice mail, caller id, call forwarding, call waiting, etc...are all included with VoIP. VoIP services also allow a business to manage their voice users better by enabling their administrator to add, delete and change voice lines at will from a desktop or web-based control platform. This thereby negates the need for the phone company to send a technician to the business location every time they want to add or change a phone line.

VoIP can even allow users to have a phone number that they can receive calls on anywhere with a VoIP phone instead of being tethered to a traditional phone that is always sitting stationary on a desktop back at their work office. Because it's over the Internet, using a VoIP phone service is very much like being able to use your Internet ISP to get email or browse the web anywhere you can get an Internet connection.

VoIP also allows the integration of voice services over the company data network and thereby potentially eliminates the need for operating two separate networks of one for voice (i.e. PBX or Key System and separate phone cabling) and one for data. However, there are many different ways that companies can integrate VoIP functions, and the wise agent partner or customer will take some time to do their homework on what type of VoIP deployment might be best for them. Browse here for more information on business VoIP solutions offered through Intervive.

Contact us today to explore the VoIP solutions that are available for your business you!

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